Terms & Conditions

Licence to Clean  Terms & Conditions

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Why Licence to Clean?

All cleaning services are carried out by trained professionals who will meet your highest expectations and leave your home sparkling clean


Trusted & Reliable


Fully Trained & Insured

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Satisfaction Guaranteed


Locally Owned


15+ Years Experience

Bundle Services & SAVE!

Add multiple services to get a great discount! Here are some of our other services:

Window Cleaning

Crystal clear windows plus clean tracks & screens

Upholstery and Mattress Cleaning

Making your bedding & lounges clean & fresh

Carpet Cleaning

High quality carpet cleaning

External Cleaning Services

Powerful cleaning for your outdoor surfaces

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Totally impressed with my first clean, why did I wait so long to call Licence to Clean?? I have my weekend back. Attention to detail is spot on, I could not have cleaned my house any better myself. Thank you so much

– Christine

My Mum has been using Licence to Clean for a few months now and we could not be happier with the professionalism, friendliness and quality of Kay and her team. Anna has been cleaning Mum’s house each week and does a brilliant job. Kay is always helpful and the team go above and beyond to make sure we are happy. Thank you Licence to Clean.

– Ashleigh

Thank you very much. We are very happy. 5-star job. Recommend you to our friends.

– Billy

I’m extremely happy with the way Julie & Sabrina clean our home. They are meticulous & I have always been happy with the job they do. I so look forward to fortnightly Wednesday afternoons when I can enjoy seeing my home so clean & tidy for a few hours anyway until the mob come home.

– Annette

We love the reliability of your service. Plus Anna is so easy to have in our home; she’s quiet, friendly, discreet and a great cleaner. The whole thing works really well for us.

– Laura

Always done thoroughly and Bree is always caring and respectful.

– Polly

Hi Kay & Janene
The house looks amazing!!!
Sabrina did a wonderful job.
Please thank her for me.

– Christine

I just wanted to let you know the house looks AMAZING! I almost want to cry…Thankyou so so so much!!

– Kirralee

Hi kay just wanted to say the floors in the showers look sensational. Please say thanks to Louise. 😊

– Michelle

Hi Janene. I just wanted to say a big thank you for all your efforts by you and your team yesterday. I loved coming home to a beautiful cleaned house, you guys did a great job!

– Jessica

Just letting you know that Mele did a fantastic job, thank her and thank you.

– Stuart

Just wanted to let you know I was extremely happy with the cleaning on Tuesday. The ladies did a very good job.

– Violet

Extremely happy with the services. You can tell the level of care taken. I trust this business to be in my home without me. Carpet looked brand new.

– Cindy

This was our first regular clean and we are really happy, Gi was really lovely smile

– Megan



Are your cleaners trained?

Yes, your cleaner will be an expert at efficiently cleaning all elements of your home with care and an eye for detail.

What products do you use?

We use high quality cleaning agents that get the job done and leave your home smelling fresh! Some people don’t care, “I just want it clean”. other people like details so if a rundown of the products we will use in your home is what you need, we’re happy to oblige.

How many cleaners will you send?

For regular cleans we usually send a single cleaner who will be assigned to your home, though we do have teams of two for larger homes and can organise a team of three, four or five for bigger jobs like exit/entry cleans and spring cleans.

Do I need to be home when my house is cleaned?

In short, no. But if you are there it’s all good, after all it’s your home!

Security of your home is of the upmost priority to us. That is why we have protocols that we all work to regarding House Keys (if that is the case), locking of doors, alarms and codes, pets and any other security issues that are relevant.

Do I need to do anything before a clean?

A bit of a tidy up is good but one thing not to do is clean before the cleaner comes! Some people have even told us they feel a bit guilty having their home cleaned! Having your home professionally cleaned is about giving yourself time to focus on other things, when life is busy and there’s never enough time, having your home cleaned should provide stress relief, you know that job is getting done, and done well.

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Having your home professionally cleaned means giving yourself the gift of time

Contact us for a FREE quote today!